Privacy policy

Last updated: 30 September 2026.

Data controller

Polclean is the trading name of the service. The data controller is Cristóbal Czerniakowski. For any privacy or data protection enquiry, email hola@polclean.es.

Data and purposes

This website does not include contact forms. If you contact Polclean through WhatsApp or email, the information you provide will be used to answer your enquiry, prepare a quote, arrange the service and maintain the necessary communications.

Legal basis and retention

Enquiries are processed on the basis of your request and, where applicable, to take pre-contractual steps or provide the service. Data is retained for as long as necessary to handle the enquiry and comply with applicable legal obligations.

Google Analytics and cookies

Polclean uses Google Analytics with measurement ID G-ZTB7XNWSRH only when the visitor accepts it. This tool provides aggregated information about how the website is used. You may reject analytics through the consent notice; if you do, Google Analytics will not be loaded.

Recipients and external services

WhatsApp communications are subject to Meta's terms and policies. Google Analytics is subject to Google's terms. Outside these necessary services, Polclean does not sell personal data.

Your rights

You may request access, correction, deletion, restriction or objection to processing, and exercise any other rights recognised by law, by emailing hola@polclean.es. You may also lodge a complaint with the Spanish Data Protection Agency.

Changes to this policy

This policy may be updated to reflect legal changes or changes to the website's services. The latest revision date will appear at the beginning of this document.